warranty and Refund Policy

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Warranty

Lariz’s Furniture warrants the frame & spring seat base to be free of defects in material & workmanship under conditions of everyday use for five years. Lariz’s Furniture warrants the seat cushions for two years from the original date of purchase against loss of foam resiliency. Normal softening and flattening of foam and fibers is not considered a defect. The item must remain upholstered in the original fabric. Lariz’s Furniture warrants the motion mechanisms in sofa beds to be free from defects in materials & workmanship for one year from the date of original purchase. Upholstery fabrics are warranted against defective material or workmanship for one year from the date of purchase, under everyday use and care. This warranty does not cover fading, shrinkage, or pilling and is invalid where evidence of heavy soiling or abuse is present. Fabric damage or failure due to chemical treatment, other than that by the fabric manufacturer, or improper cleaning is also excluded under this warranty. Consult an authorized fabric cleaning specialist for proper cleaning instructions. Note: Items are warranted to be free from manufacturing defects under regular use in a residential setting.

Service/Repair Policy

To obtain service under these warranties, problems must be reported to the dealer. A copy of the original sales receipt must be presented by the original purchaser. The retailer, not the customer, will contact us for service arrangements.